{"product_id":"personalised-song","title":"Personalised Song","description":"\u003cp\u003e\u003cstrong\u003eTurn your story into a personalised song made around the people, memories and moments that matter.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eShare the occasion, names, memories, message and preferred musical style, and AX Tech Co. will create a custom digital song based on your brief.\u003c\/p\u003e\n\u003ch3\u003eWhat’s included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e1 personalised digital song\u003c\/li\u003e\n\u003cli\u003eCustom lyrics based on your brief\u003c\/li\u003e\n\u003cli\u003eYour preferred mood and musical direction\u003c\/li\u003e\n\u003cli\u003eHigh-quality digital audio file\u003c\/li\u003e\n\u003cli\u003e1 reasonable revision to wording or brief details before final delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePerfect for\u003c\/h3\u003e\u003cp\u003eBirthdays, anniversaries, engagements, weddings, family gifts, friendships, thank-you gifts and special memories.\u003c\/p\u003e\n\u003ch3\u003eWhat we need from you\u003c\/h3\u003e\u003cp\u003ePlease provide the recipient’s name, occasion, key memories or details to include, preferred mood or genre, any phrases you would like included or avoided, and your required date.\u003c\/p\u003e\n\u003ch3\u003eTurnaround options\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStandard:\u003c\/strong\u003e 3–5 business days — included.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpress:\u003c\/strong\u003e 2–4 business days — additional $20 AUD per creation, included in the selected variant price at checkout.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUrgent:\u003c\/strong\u003e within 48 hours — additional $40 AUD per creation, subject to availability and written confirmation before ordering. Email \u003ca href=\"mailto:sab@axtechco.com\"\u003esab@axtechco.com\u003c\/a\u003e to arrange an urgent order and payment.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eTiming starts after payment, receipt of the complete brief and any required scope confirmation. These timeframes cover the first completed version. Revisions, customer responses and approval may extend final delivery. Business days mean Monday–Friday, excluding Victorian public holidays. Confirmed urgent delivery means 48 actual hours, including weekends. Larger or unusually complex commissions may have a separately agreed timeframe and rush fee in the quote.\u003c\/p\u003e\n\u003ch3\u003eDelivery\u003c\/h3\u003e\u003cp\u003eThis is a made-to-order digital product. No physical item will be shipped. Your finished file will be supplied electronically.\u003c\/p\u003e\n\u003ch3\u003eImportant\u003c\/h3\u003e\u003cp\u003eCustom work begins after your brief is received. Minor revisions within the original brief are included; major changes, a new concept, or a substantially different version may require a new order or additional quote. Consumer guarantees and other rights under Australian Consumer Law are not excluded.\u003c\/p\u003e\u003ch3\u003ePackage scope\u003c\/h3\u003e\u003cp\u003eOne song based on one agreed story and musical direction. Confirm the target duration, audio format, pronunciation and intended use in your brief. Requests for a specific performer’s voice or a commercial licence must be discussed before ordering.\u003c\/p\u003e\u003ch3\u003eHow to order\u003c\/h3\u003e\u003col\u003e\n\u003cli\u003eEnter your names, preferences, ideas and other requested details directly on this product page. Add reference files if useful.\u003c\/li\u003e\n\u003cli\u003eAdd your creation to the cart, review your personalisation details and complete checkout. Your brief is attached to your order automatically; no separate brief email is needed.\u003c\/li\u003e\n\u003cli\u003eWe review your order, clarify anything needed and send a preview to the email used at checkout.\u003c\/li\u003e\n\u003cli\u003eAfter your approval and any included revision, we email your finished files to the email used at checkout.\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003eThis is made to order, not an instant download. Turnaround starts once payment, the complete brief and any required scope confirmation are received. Customer response times and revisions may extend the delivery date. For a fixed deadline, select Express or contact sab@axtechco.com to confirm urgent availability before ordering.\u003c\/p\u003e\u003ch3\u003eRevisions and delivery\u003c\/h3\u003e\u003cp\u003eOne consolidated round of minor changes within the original brief is included. New concepts, extra versions or additional pages are quoted separately before any extra work is agreed. Digital delivery only: no printed item, device or other physical product is included. Gallery images are illustrative examples; your creation will be tailored to your brief.\u003c\/p\u003e\u003ch3\u003eYour information\u003c\/h3\u003e\u003cp\u003eCheck the exact spelling of names and your brief before checkout. Only upload material you have permission to use. Avoid confidential documents or sensitive information that is not needed for the creation. For different recipients or ideas, add each personalised creation separately.\u003c\/p\u003e\u003ch3\u003eCustom orders, cancellations and revisions\u003c\/h3\u003e\u003cp\u003eEmail \u003ca href=\"mailto:sab@axtechco.com\"\u003esab@axtechco.com\u003c\/a\u003e as soon as possible with your order number and exact changes. Before creative work starts, adjustments within your purchased package and agreed scope are normally welcome without an extra fee. After work starts, changes depend on the stage reached; after completion, additional work or a new commission may be needed. Wait for our written confirmation.\u003c\/p\u003e\u003cp\u003eOne consolidated round of minor revisions within the original brief remains included. Corrections to our errors and consumer-guarantee issues are free. Feasible limited changes beyond that allowance may incur a reasonable fee, with total limited-change fees capped at \u003cstrong\u003e30% of the original creation price, excluding Express or Urgent surcharges\u003c\/strong\u003e. This is not an automatic charge: we quote the exact scope, fee and timing and obtain your written approval first. Substantial rewrites, redesigns, new concepts or added pages need a separate project quote.\u003c\/p\u003e\u003cp\u003eBefore creative work starts, a change-of-mind cancellation receives a full refund, including unused rush fees. If work has started but is less than 50% complete, reasonable documented cancellation costs are capped at \u003cstrong\u003e20% of the original creation price, excluding rush surcharges\u003c\/strong\u003e; the actual deduction may be lower. At least 50% complete but unfinished: reasonable work and authorised non-recoverable costs are assessed on a previously disclosed and agreed basis. Completed work meeting the brief and ready for delivery has no change-of-mind refund, but we still supply your files and honour any remaining included revision. These rules do not limit Australian Consumer Law remedies.\u003c\/p\u003e\u003cp\u003eCheck names, spelling, dates, package limits, formats and turnaround before checkout. We confirm production commencement by email. If our delay misses an agreed Express or Urgent first-version deadline, we refund the relevant rush surcharge; other applicable remedies remain available. Read the full \u003ca href=\"\/pages\/refunds-returns\"\u003eRefunds \u0026amp; Returns Policy\u003c\/a\u003e and \u003ca href=\"\/pages\/terms-conditions\"\u003eTerms \u0026amp; Conditions\u003c\/a\u003e.\u003c\/p\u003e","brand":"AX Tech Co.","offers":[{"title":"Standard — 3–5 business days","offer_id":67626962944194,"sku":null,"price":29.95,"currency_code":"AUD","in_stock":true},{"title":"Express — 2–4 business days (+$20 AUD)","offer_id":67735352967362,"sku":null,"price":49.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0787\/6270\/5090\/files\/axtechco-personalised-song-hero.png?v=1791342483","url":"https:\/\/www.axtechco.com\/products\/personalised-song","provider":"AX Tech Co","version":"1.0","type":"link"}