{"product_id":"guided-setup-session","title":"Guided Digital Setup Session — 60 Minutes","description":"\u003cp\u003eGet practical help with one manageable digital task. In a 60-minute online session, we guide you through the agreed steps while you stay in control of your accounts and approvals.\u003c\/p\u003e\u003ch3\u003eMy experience and what to expect\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eI’m a beginner with limited hands-on and client experience. My knowledge comes mainly from theory and coursework in my studies, and I’m still building my practical skills.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis session provides basic guidance on a task I have checked and agreed to help with. It does not replace specialist technical support, and I cannot guarantee that a task will be completed within the session.\u003c\/p\u003e\u003cp\u003eI’ll be upfront about what I can confidently help with. If your request is beyond my current skills, I’ll tell you before starting so we can agree on a suitable scope or discuss another option.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBest for:\u003c\/strong\u003e For small business owners who need help using their content plan, Canva templates or a basic Wix draft, and want someone to walk through the process with them.\u003c\/p\u003e\u003ch3\u003eWhat is included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eA short written task check before booking, to confirm the request fits this service.\u003c\/li\u003e\n\u003cli\u003eOne 60-minute remote session for one person, one business and one agreed task.\u003c\/li\u003e\n\u003cli\u003eScreen-sharing guidance for tasks such as editing a Canva template, updating Wix draft text or organising a content calendar.\u003c\/li\u003e\n\u003cli\u003eA written recap with steps completed, remaining tasks and relevant resource links, delivered within two business days.\u003c\/li\u003e\n\u003cli\u003eOne follow-up email response to clarify the recap, if requested within seven calendar days.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat is outside this package\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eGuaranteed completion of the task within the session, unlimited support or additional sessions.\u003c\/li\u003e\n\u003cli\u003eHardware repair, data recovery, cybersecurity work, account recovery or specialist troubleshooting.\u003c\/li\u003e\n\u003cli\u003ePayment-provider setup, financial transactions, handling credentials or making sensitive account changes.\u003c\/li\u003e\n\u003cli\u003eCustom coding, complex integrations or ongoing account administration.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat we need from you\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eA short description of the task, the platform and the result you want, sent before booking.\u003c\/li\u003e\n\u003cli\u003eA suitable computer, internet connection and access to your own accounts. You enter your own passwords and approve changes.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eDelivery and timing\u003c\/h3\u003e\u003cp\u003eOne online session and an emailed PDF or written recap. No recording is included.\u003c\/p\u003e\u003cp\u003eAppointments are arranged after the task check. Choose an agreed available time; the purchase does not reserve an instant or same-day appointment.\u003c\/p\u003e\u003ch3\u003eFeedback and revisions\u003c\/h3\u003e\u003cp\u003eThis is a timed guidance session rather than a design project. The included follow-up covers clarification of the written recap, not another session or new work.\u003c\/p\u003e\u003ch3\u003ePayment and next steps\u003c\/h3\u003e\u003cp\u003eOne upfront payment for the package described. There is no subscription or ongoing retainer. Extra work requires a separate written scope and price before it starts.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eCheck the package scope and contact us first if your needs differ.\u003c\/li\u003e\n\u003cli\u003ePay the one-off package price once suitability and availability are clear.\u003c\/li\u003e\n\u003cli\u003eComplete the brief and supply the requested materials.\u003c\/li\u003e\n\u003cli\u003eWe confirm the schedule, prepare the work and collect the included feedback.\u003c\/li\u003e\n\u003cli\u003eReceive the files or handover and use them in your own business.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eCommon questions\u003c\/h3\u003e\u003ch4\u003eShould I buy before checking the task?\u003c\/h4\u003e\u003cp\u003ePlease \u003ca href=\"\/pages\/contact?view=business-service-enquiry\"\u003esend a short task description through the service enquiry form\u003c\/a\u003e first. Once we confirm it fits and offer an available time, you can prepay the $99 session.\u003c\/p\u003e\u003ch4\u003eWhat if the task needs more time?\u003c\/h4\u003e\u003cp\u003eWe prioritise the most useful steps within 60 minutes and explain what remains. Any extra session or separate work is agreed and paid for separately.\u003c\/p\u003e\u003ch4\u003eDo you take control of my accounts?\u003c\/h4\u003e\u003cp\u003eYou remain in control. We guide you, and you enter passwords and approve any changes yourself.\u003c\/p\u003e\u003ch3\u003eBefore you book\u003c\/h3\u003e\u003cp\u003eIf your request is outside the package, we will discuss options before starting. If we cannot provide the agreed service, we will arrange an appropriate refund or alternative with you. Your rights under Australian Consumer Law are not excluded.\u003c\/p\u003e\u003cp\u003eUse only business details, images and brand assets you own or have permission to use. Check factual claims and approve final content before publishing. Third-party assets remain subject to their licences.\u003c\/p\u003e\u003cp\u003eThese are practical planning, design and guidance services. Sales, follower growth, rankings, enquiries and other business outcomes are not guaranteed.\u003c\/p\u003e\u003cp\u003e\u003csmall\u003eListing artwork is an illustrative mockup. Devices, printed books and other physical items are not included.\u003c\/small\u003e\u003c\/p\u003e","brand":"AX Tech Co.","offers":[{"title":"Standard package","offer_id":67781789253826,"sku":"AX-SVC-HELP-01","price":99.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0787\/6270\/5090\/files\/ax-guided-setup-session.png?v=1791890875","url":"https:\/\/www.axtechco.com\/products\/guided-setup-session","provider":"AX Tech Co","version":"1.0","type":"link"}